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Quality Engineer - Sr

Date: Dec 28, 2021

Location: Salem, IL, US, 62881

Company: North American Lighting

Job Summary

Works with the Quality and Manufacturing Departments in developing, installing and operating a quality system for controlling incoming raw material, in-process material, and finished products. Additionally, assists manager with future planning and supervisory functions for the department.

Essential Duties & Responsibilities

1. Manages all advanced quality planning documents, and participates in quality planning activities; including, FMEA’s, Process Flow Diagrams, Control Charts, and Gage R&R and capability studies
2. Reviews and prepares necessary documentation for customer initial sample submissions; including AQP, customer documents, and any other required documentation
3. Travels to customers’ facilities to participate in all phases of the customer’s launch activities; including Engineering and Component Review Team meetings, assembly trials, and SOP activities
4. Performs technical and statistical investigations and analysis on production, quality, process, and equipment issues using standard NAL problem solving method
5. Verifies the implementation and effectiveness of countermeasures for customer complaints, the revision of related documents, and the submission of countermeasure reports to the customers
6. Evaluates process capability using the seven statistical tools
7. Leads and facilitates trial fit and function builds at customers’ facilities
8. Conducts testing and dimensional layouts using mechanical and electrical inspection gages
9. Prepares and audits procedures, records, and personnel requirements for inspection, testing, complaint handling, and vendor contact on quality problems
10. Leads, mentors, and trains other quality personnel regarding job methods and technical studies
11. Serves as the primary liaison between NAL and customers on all quality related issues
12. Performs other duties as assigned



1. Meets one of the following education and experience requirements:
a. Engineering degree plus 4-6 years of related manufacturing experience or;
b. Bachelor’s Degree plus 5+ years of related manufacturing experience
2. QC Certification is preferred
3. Experience in the quality function within automotive supplier manufacturing working with Japanese and US automakers in launch activities is preferred

4. Strong knowledge, skills, and abilities in the following areas:
a. Technical knowledge in statistics, inspection, testing, dimensional layouts, specification interpretation, and report writing in a manufacturing environment
b. Understanding of CAD, GD&T, and APQP
c. Analytical and problem solving skills
d. Organizational and planning skills
e. Computer skills in standard business software (including MS Office programs)
f. Written and verbal communications and presentation skills
g. Interpersonal skills — ability to confidently interact with individuals at all levels of authority and maintain composure in sensitive, stressful, and pressure situations

All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, parental status, sexual orientation, gender identity, age, non-disqualifying physical or mental disability, genetic information, and veteran status or any other characteristic protected by federal, state, or local law.

Requisition ID: 7052

Location: Salem Plant 

Nearest Major Market: Mount Vernon