Quality Engineering - Supervisor

Supervises and coordinates the activities and personnel of the Quality Engineering department, which includes the review and evaluation of the progress of the launch programs and production customer concerns as performed within the department.

1. Assigns, supervises, and evaluates the work of the quality engineers and quality technicians
2. Provides leadership and guidance within the department for the support of production launch teams
3. Conducts and/or coordinates the training of quality engineers and quality technicians in accordance with their overall responsibilities within the department
4. Coordinates and leads Quality Engineering activities within the plant related to both internal and customer issues, as required
5. Performs ongoing reviews of product performance and process data, and makes recommendations concerning product performance
6. Provides expertise to other engineers for them to use in problem solving for solutions related to assigned projects, and assists the other engineers in this function
7. Works closely with customers to resolve quality issues and returns, leads activities related to the formal response to management and the customer
8. Performs engineering research and development, and recommends new techniques, processes, and technologies related to assigned projects
9. Reviews the content and accuracy of Quality Engineering APQP/PPAP documentation including, inspection standards, control plans, testing reports, sample data sheets, regulation reports, etc.
10. Supports and overseas department KPIs as established by management
11. Monitors department manning requirements based on business awarded, and makes recommendations to management, as required
12. Performs other duties as assigned

1. Bachelor’s Degree in Engineering, Manufacturing, Business, or a related technical discipline
2. 6 to 8 years of experience in a Quality Engineering related position, to include at least two years in a senior or lead role

3. Strong knowledge, skills, and abilities in the following areas:
a. Knowledge and understanding of testing methods, and government requirements for several different types of automotive designs and different automotive markets
b. Knowledge and understanding of FMVSS 108 Standards, and specific NAL customer standards — such as Toyota, Nissan, Honda, GM , Ford, and Subaru
c. Knowledge and understanding of PPAP (Production Part Approval Process) and APQP (Advance Product Quality Planning) is preferred
d. Analytical and problem solving skills
e. Organizational, planning, and project management skills
f. Computer skills — proficiency using standard business software (including MS Office)
g. Technical writing and presentation skills
h. Written and verbal communications skills
i. Leadership and coaching skills
j. Interpersonal skills — the ability to confidently interact with individuals at all levels of authority and maintain composure in pressure situations (internally and outside of the company)include at least two years in a senior or lead role