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Plant Quality Control - Supervisor

Date: Feb 8, 2021

Location: Paris, IL, US, 61944

Company: North American Lighting

Job Summary

Supervises and coordinates the activities of the Quality Control Audit and Receiving Inspection departmental processes and personnel.

Essential Duties & Responsibilities

1. Supervises the departmental personnel in their daily activities, and ensures their compliance with departmental and company policies and procedures
2. Schedules the workload for all departmental employees
3. Leads and oversees the implementation of quality related measurements, and provides direct feedback to manufacturing and support groups concerning the measurements
4. Supervises and coordinates the following departmental activities:
a. Accurate analyses of customer returns and initiation of corrective actions
b. Responses to external customer complaints, including formal response to the customer
c. Implementation of any quality systems required to specifically respond to a customer request
5. Coordinates any sorting or rework activities at the customer location or NAL
6. Acts as liaison between manufacturing, customers, and suppliers concerning quality issues
7. Performs recordkeeping for audit, inspection, and/or sorting processes, as required
8. Leads and directs continuous improvement projects, and supports departmental initiatives
9. Assists in training and development of departmental personnel consistent with their overall function
10. Educates NAL’s employees in the proper use and function of all quality tools
11. Monitors departmental safety on a continual basis, and holds monthly employee safety meetings
12. Performs other duties as assigned



13. High School diploma or equivalent
(Associate’s degree in Engineering, Industrial Technology, or a related discipline is preferred)
14. 5 years of quality control experience in manufacturing with 3 years in supervisory or team lead role
15. Strong knowledge, skills, and abilities in the following areas:
a. Knowledge in mathematics and statistics
b. Knowledge in inspection, testing, dimensional layouts, and specification interpretation
c. Problem solving and analysis skills
d. Manufacturing concepts (JIT production system, TPM, Kaizen, Kanban, etc)
e. Organizational and planning skills
f. Leadership and communications skills
g. Interpersonal skills — to confidently interact with individuals at all levels of authority

All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, parental status, sexual orientation, gender identity, age, non-disqualifying physical or mental disability, genetic information, and veteran status or any other characteristic protected by federal, state, or local law.

Requisition ID: 4763

Location: Paris Plant 

Nearest Major Market: Decatur